Most undesirable company. | Blue World Pools

I bought and paid cash in first week of May 2019 was told installations would be in 3 weeks they came in July. Did not bring sand and used some from field that has been there 2 years. Bottom of pool is uneven and we have major leak. Have called several times only to leave message that is never returned. Sent pictures by email still no response. Have at this time been on hold 45 minutes I think they have forgotten the call. Thinking of getting attorney but after reading these complaints not sure if will help. Not sure what I can do I bought one with what I thought was life time warranty. Can someone help me with and tell this widow what i should do.
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Review
#1614663 Review #1614663 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Pros
  • Except for getting the pool liner fixed
  • Pool liner leaking and uneven
Cons
  • Liars from sales to finance to install to service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • poorquality

Lying people | Blue World Pools in San Antonio, Texas

2.6
Details
I sold pools for this company and they constantly claimed they did NOT have the paperwork needed to pay me a commission. People got pools installed,, sometimes 60 days later than anticipate,, but they got pools,,, and this company still insisted no sale had occurred and did not pay me anything... It is not just customers who get "ripped off",, but salesman who follow the Blue World Pool instructions and sales presentation.. I sometimes drove 75 to 100 miles in a day to see 2 or 3 prospective customers and received zero consideration for my time and mileage. They absolutely claimed on two different people that I had not sent in paperwork,, but the people have pools at their homes and have told me I was the only salesperson they ever talked to for BWP.. Don't trust this company.
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Review
#1584058 Review #1584058 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
Order processing issue
Loss
$2000
Preferred solution
pay me my EARNED commissions

Sean Warren | Blue World Pools in Garland, Texas

1.0
Details
Still waiting for you to return my phone call.
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Review
#1581571 Review #1581571 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
Poor customer service

Rip off | Blue World Pools

1.0
Details
We purchased our pool around 2014. Was delivered and set up perfectly. Then they were done dealing with us. Never been able to get them to retuen phone calls and they refuse to come fix a broken part on my pump. Their office closed n nearest office is 5 hrs away. They will also say that whatever the problem may be, they will claim its the customers fault and they voided the warranty.
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Review
#1573721 Review #1573721 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
Poor customer service

Bad place they will rob you | Blue World Pools in Northeast Cobb, Georgia

I ordered a pool on Friday June 21 2019 but by Monday I realized it was a scam so I called the company and email that I wanted to cancel on June 24 2019 . After I got the run around all that day I wrote a letter got it notarize took it straight to the post office paid $25.00 to get there by 12:00 pm the next day and the are still trying to tell me I owe them for a pool . Please if you are looking for the pool stay away from this company they are CROOKS they will try and wait you out on the three days and then call you telling you they are trying to help you save money on the cancellation fee . That is crazy how much they go out the way to rob people of there hard earn money
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Review
#1569753 Review #1569753 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Cons
  • Whole thing i stop and should of follow my gut
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Cancel the pool I did what I was supposed to do

Shandy and Horrible | Blue World Pools

1.0
Details
horrible experience with honesty. the slip in "we are checking credit" statement that someone can hardly hear is just shady. Filing a complete with BBB.
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Review
#1569335 Review #1569335 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
not honest
DO NOT BUY A POOL FROM BLUE WORLD POOLS!!! Repeat DO NOT BUY a pool from Blue World Pools!! First off my delivery date was a month later than told and then they rushed installation! We knew nothing about a pool and needed to watch the video that came with the...
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Review
#1568662 Review #1568662 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Cons
  • Tremendous waste of time
Reason of review
Poor customer service
Loss
$16
Preferred solution
Price reduction
1.0
Details

Update by user Jan 03, 2019

Before you purchase a pool especially from Blue World Pools do your homework. Go out in your state and check on pools and compare the difference of what you're going to pay. I suggest that you also make sure that your warranty is covered and that blue Whirlpool give...

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Review
#1440192 Review #1440192 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
1.0
Details
Bought pool in june was told so many lies from everyone from the company. I wish i had checked reviews before i bought it. I woukd never had purchased from this sorry company. Finally after so many lies they came to my house at 800 at night dug a whole hit a root, my...
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Review
#1356968 Review #1356968 is a subjective opinion of poster.
Service
Blue World Pools Customer Care

Blue World Pools Reviews

  1. 23 reviews
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Blue World Pools reviews

They suck | Blue World Pools

1.0
Details
I was promised a voucher for the 299$ pool. Not once but TWICE, they ran my credit woth nothing to show. I spoke to Sean..he assured me i woukd get the voucher. Over 2 weeks ago. Total Scam. Do notbuy from thus 'family owned business.
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Review
#1310843 Review #1310843 is a subjective opinion of poster.
Service
Blue World Pools Customer Care