pool blue world world world pool family people pools service customer sales
1.0
Details
We bought a Blue World Pool in June and it was installed on or about 23 July. The ionizer and sand filter work great at keeping th pool clean with a gallon of bleach a week. We have been swimming in it daily since installation. I have regularly kept the pool level up...
View full review
Review
#1566580 Review #1566580 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Reason of review
Bad quality
1.0
Details
After watching the many advertisements for the Blueworld Econoline pool, we contacted Blueworld about having a pool installed at our home. We were initially set to have or location inspected the next day but an hour later received a call saying that they couldn't...
View full review
Review
#1550587 Review #1550587 is a subjective opinion of poster.
Service
Blue World Pools Advertisement
Cons
  • Misleading advertisement

Life time warranty | Blue World Pools review

When i bought the poolwas guaranteed lifetime parts her i am 10 years down the road had to buy a pool linner a new pump now the top of the pool rusted called the company said it would cost me 92.00 each piece a total of 980.00 ask again about the life time warranty was told good for a year they are a joke and rip off
View full review
Review
#1549759 Review #1549759 is a subjective opinion of poster.
1.7
Details
Reform linner and re Level pool - Blue World Pools review
Reform linner and re Level pool - Blue World Pools review
Reform linner and re Level pool - Blue World Pools review
We got a 24 feet pool last year it took 3 months f ou r th er m to finilly come and set the pool up. After a week ut was a nightmare. The poo) was so unlevel and the linner was a mess and last thing their are 4 or more th rocks in the bottom of pool. Now all that said...
View full review
1 comment
Tashia
#1768707

salesman came to our home to sell us a pool we wanted a 399.00 pool wouldn't let us have least of pools of 399.00 we saw this on tv commercial he suggests a price of 19,000 we said no so he calls blueworld put higher up on to give us a better deal if became a showcase pool for them it would go to 15000 and then we put 2,000 made 13,000 and 278 a month he asked for paper showing we owned property he said it was only to make sure we own the property is why they needed it but was not they put a lien on the property just as soon as paper got to the company we never got paper when salesman left with it all we only sign for price and amount of payment nothing else we did sign on the paper for price and was only told about 3 days to cancel all we told we did all they asked sign agreement on price that's all the salesman said he had to go email paperwork to office be back never did the salesman left with our paperwork when i tried to we where told 3 days to cancel we tryed for 3 to 5 days with no reply or hang up on me call them for 5 days couldn't get anyone till the 5 day and i told her we have been trying to cancel by calling only number we had a female told all is canceled and we would get our deposit back called next day to make sure it was canceled a man the supervisor for blueworld told me it was too late now we had our three days to cancel told him i talked to women the day before she said it was all good and canceled i told him pull the phone call and listen he said not all calls are recorded and he said read your contract i told him salesman never left it got all our stuff and contract and i told him salesman never left it got all our stuff and contract and said he was going to car to email it and be back he left so we had no paperwork to know how to cacel till pool came and we told we would be sued if didn't go through with it we never knew we had a 23 percent finance charge till paperwork came with pool there was no way to know how they except you cancel i found it is by mail the only way the only thing i had was a number and market agreement on showing pool so when we done we pay 40,000 for a 7,000 pool and all the web people are locked in a 144 day pay we are too at 278.00 a month PLEASE if anyone out there can HELP email is stonegillard@hotmail.com this is what happen after we had to take the pool We had one of their pools installed 05/09/2019. After about 2 weeks in it was unlevel.

Had caved in spots around the pool and sand. Called had a tech out they told Blue World it was unlevel. Need to reinstall it so we had pool reinstall. A week later same thing going on.

Had a different tech out, told Blue World it was unlevel and the caved spots and screws were removed from ladder from the last install could have went bad. The 3 tech we need to reinstall again. They put pavers blocks which did help some the unlevel but still have sand in bottom and caved spots. They have treated me like I'm to blame for my issues.

I paid 2,000 down and have made all payments. The pool is 15,000 dollar pool. I have had it for 3 months. They say it our ground is why we have sand in pool because the ground is dirt but I'm trying to understand.

We were asked to cover pool and run pool filtration to see so we did. A day and a half, it started getting windy so I texted the tech. Told him. He said take off and see.

We did very carefully did and there was still sand. I did vacuum before I covered it so tell how that can be from my ground. I asked to be taken out of my contract. They said no.

I want because the pool is not good. I tried to get them to see it was not working. They treat their customers wrong and very rude. You can't get nowhere when talking to them.

I'm so disappointed in this company. I'm Just want out of contract is all.

PLEASE. we need out they i have made all my payment we tried to refinance we cant they have a lien on our property and they said if don't pay or try close our account they can foreclose on property to get there money we had to sign an arbitration agreement that didn't get signed till 5/9/19 we had to because they threaten suing for their money

Featured
Review
#1535105 Review #1535105 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Reason of review
Bad quality
1.0
Details

Update by user Jan 03, 2019

Before you purchase a pool especially from Blue World Pools do your homework. Go out in your state and check on pools and compare the difference of what you're going to pay. I suggest that you also make sure that your warranty is covered and that blue Whirlpool give...

View full review
Review
#1440192 Review #1440192 is a subjective opinion of poster.
Service
Blue World Pools Customer Care

Not buying now | Blue World Pools review

I was very interested in buying one of these pools. After reading the reviews I no longer want too. I am happy I got to the real reviews I thought it was strange that the reviews on their site all kind of sounded the same. I know now not to do business with them now.
View full review
Review
#1359096 Review #1359096 is a subjective opinion of poster.
1.0
Details
Bought pool in june was told so many lies from everyone from the company. I wish i had checked reviews before i bought it. I woukd never had purchased from this sorry company. Finally after so many lies they came to my house at 800 at night dug a whole hit a root, my...
View full review
Review
#1356968 Review #1356968 is a subjective opinion of poster.
Service
Blue World Pools Customer Care

About my bill | Blue World Pools review

No answer when i call need help with ach payment and wantvto see details online
View full review
Review
#1341997 Review #1341997 is a subjective opinion of poster.
Reason of review
Poor customer service

They suck | Blue World Pools review

1.0
Details
I was promised a voucher for the 299$ pool. Not once but TWICE, they ran my credit woth nothing to show. I spoke to Sean..he assured me i woukd get the voucher. Over 2 weeks ago. Total Scam. Do notbuy from thus 'family owned business.
View full review
Review
#1310843 Review #1310843 is a subjective opinion of poster.
Service
Blue World Pools Customer Care

Poor customer service | Blue World Pools review

Poor customer service - Blue World Pools review
As you can see in the uploaded pic, “the whole situation doesn’t make sense” to them as if I just made up what happened.... sorry Blue World Pools, I will go elsewhere to purchase my pool. Smh.
View full review
Review
#1303770 Review #1303770 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
Poor customer service