Show reviews that mention
pool blue world world world pool people family service pools customer sales
Showing 45 of 353 reviews Clear filter
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blue World Pools - Poor Customer Service

1.0
Details
I called them and asked about getting a new pool installed. They asked for my birthdate and wanted to run a credit report. I asked them why they needed that since I wasn't financing my pool. Their reply was so they would know I am whom I say I am. Never heard that line before, but I allowed it. The representative set up an appointment with an installer to come to my house the next night at 8:30 so my wife and I both could be home. We waited and waited until 9:00 and then I called them back at the number I had talked to the representative. He put me on hold for 20 minutes, so I hung up and called back. This time I got a voicemail. The Worst customer service I have ever had to deal with. we will be looking elsewhere.

User's recommendation: Look Elsewhere.

View full review
ID
#1954369 Review #1954369 is a subjective opinion of poster.
Preferred solution
Let other people know what I went through

Blue World Pools - Scammed

1.0
Details
The same happened to us. They use the same tactics as with so many I have now found. This awful and stressful. How can they keep doing people this way?

User's recommendation: Do not use them.

View full review
ID
#1910284 Review #1910284 is a subjective opinion of poster.
Location
Odenville, Alabama

Blue World Pools - Express the situation down south with Kevin Fisher BWP

1.0
Details
Theres not room for me to let yall know what they are doing still but Im different places in the south. I guess us southerners have no brain. Shame on him and shame on me and the other parties that are involved or joining as word gets out. Please if anyone can help with investigation, preparation for a case, my number is +12053628081. Please call me. Be glad to join together and bring this crook to his knees.

User's recommendation: Do not use blue world pools.

View full review
ID
#1901422 Review #1901422 is a subjective opinion of poster.
Location
Odenville, Alabama

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blue World Pools - No show

1.0
Details
I had an appointment for someone to come out today 2x and both times were no shows

User's recommendation: Dont use this company.

View full review
1 comment
Anonymous
#1857581

This company is so crooked and shouldn’t be allowed to operate under a license anywhere in the US! Will not give back $1200 of my money that is owed back to me and according to the laws governing.

Kevin Fisher is very rude person and tries to use intimidation tactics such as I will put a lien on your home if you don’t go through purchasing this pool through us. I see a class action in the near future

ID
#1865450 Review #1865450 is a subjective opinion of poster.
Location
Telephone, Texas
Service
Blue World Pools Customer Care
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Feb 20

Jim is manager, very rude, Warren owner with his brother very rude. Oh I pray God allows me to live long enough to see the karma come full circle on these people.....

Original review posted by user Feb 20

Took 2 months before pool was ever installed. liner went bad after a couple of seasons, could not get...
View full review
ID
#1799300 Review #1799300 is a subjective opinion of poster.
Location
Greer, South Carolina
Service
Blue World Pools Swimming Pool Installation
Cons
  • Whole thing i stop and should of follow my gut
  • Tremendous waste of time
  • Liars from sales to finance to install to service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blue World Pools - Run, hide, put up a No Trespassing sign

1.0
Details
Blue World Pools huge scammers. My Mom owns the home and she didn't sign the paperwork contract due to severe Rheumatoid arthritis in hands.They allowed me to sign and never informed that a lien would be on property.
View full review
1 comment
Anonymous
#1847871

it is all in the paperwork about a lien being put on property.....otherwise what would be their collateral? They were very upfront with me about everything that is why I decided to get a personal loan from a bank to pay them in cash in full so I didn't have to pay the 15.7 percent interest rate........

ID
#1798240 Review #1798240 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Pros
  • Pool liner leaking and uneven
Cons
  • Misleading advertisement
  • Cancellation problems
  • Liars from sales to finance to install to service
Preferred solution
Full refund
1.0
Details

Update by user Oct 07, 2019

https://www.forever.com/app/users/joannehall/albums/blue-world-pool/6fl6mdowpmu49vo6aujk7955u

Original review posted by user Oct 07, 2019

Installation begin in August . We’ve been through two installers and two liners and the pool is still leaking. The first installer failed to use the supplied gasket at all. The...
View full review
ID
#1674356 Review #1674356 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Pros
  • Pool liner leaking and uneven
Reason of review
Damaged or defective
Loss
$13000
Preferred solution
Full refund

Blue World Pools - Terrible

1.0
Details
I’ve had pi 3 years only was able to use it the firs year it leak I had to buy new liner 800. Tim rotten had to replace it to and on top of all that it cost me 1200 for someone to come put it up. I would have been better off buying from Walmart .
View full review
ID
#1602956 Review #1602956 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Pros
  • Pool itself
Cons
  • Misleading advertisement
Reason of review
Bad quality
Loss
$8000
Preferred solution
Price reduction
1.0
Details
Ripped off here in south Louisiana. Same thing as everyone else. The salesman came and lied to me over and over about how this better pump had the Ionizer and I would never have to do anything but put 3 gallon of Clorox bleach in it each week. What a crock! So I bought...
View full review
1 comment
Anonymous
#1847868

The financing I agree is ridiculous coming from someone who works in accounting but I did not get financed through them......I got a personal loan from a bank and paid the pool off in full I got pool installed last summer and was so much better than I expected I only had to add 1 gallon of bleach a week sometimes every other and that is all I did all summer my installer was great and professional (the installer is not employed with blue world pools that is all contracted out) the pool itself is GREAT quality and def worth the extra money already saving me on my electric bill and chemicals compared to my old pool.

Featured
ID
#1588726 Review #1588726 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Cons
  • Liars from sales to finance to install to service
Reason of review
Poor customer service
Preferred solution
Full refund

Blue World Pools - Sean Warren

1.0
Details
Still waiting for you to return my phone call.
View full review
ID
#1581571 Review #1581571 is a subjective opinion of poster.
Location
Garland, Texas
Service
Blue World Pools Customer Care
Reason of review
Poor customer service

Blue World Pools - Rip off

1.0
Details
We purchased our pool around 2014. Was delivered and set up perfectly. Then they were done dealing with us. Never been able to get them to retuen phone calls and they refuse to come fix a broken part on my pump. Their office closed n nearest office is 5 hrs away. They will also say that whatever the problem may be, they will claim its the customers fault and they voided the warranty.
View full review
ID
#1573721 Review #1573721 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
Poor customer service

Blue World Pools - Unprofessional staff

1.0
Details
Changed install dates twice so far customer service said and I quote” we have no idea when we can reschedule the install?! Really? I’m holding a check payment in full for their pool. So maybe I’ll call a local pool company instead?!
View full review
ID
#1569455 Review #1569455 is a subjective opinion of poster.
Location
Carrollton, Texas
Service
Blue World Pools Swimming Pool Installation
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Deliver product or service ordered

Blue World Pools - Shandy and Horrible

1.0
Details
horrible experience with honesty. the slip in "we are checking credit" statement that someone can hardly hear is just shady. Filing a complete with BBB.
View full review
ID
#1569335 Review #1569335 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
not honest
1.0
Details
We had them come out and the sales rep never even looked to see if the pool would fit just said it would, we went inside looked at his brochures and he was very pushy in us sighning a contract so we did, then that night we called to cancel after looking into other...
View full review
1 comment
Anonymous
#1894276

we are having issues with this company, their lies, and most of all we are owners of their Classic pool, for the past 5 yrs. They told me 2 yrs ago that they dont mail out statements and do not offer a portal so that we can see what we are paying each month.

I never heard of a company that doesnt offer the customer some kind of monthly statements... WE certainly hope you have had some positive results with your attorney...

ID
#1568812 Review #1568812 is a subjective opinion of poster.
Service
Blue World Pools Sales Representative
Cons
  • Cancellation problems
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Cancel my order with no money paid and no lien and do not put on my credit. My lawyer is waiting
1.0
Details
We bought a Blue World Pool in June and it was installed on or about 23 July. The ionizer and sand filter work great at keeping th pool clean with a gallon of bleach a week. We have been swimming in it daily since installation. I have regularly kept the pool level up...
View full review
ID
#1566580 Review #1566580 is a subjective opinion of poster.
Location
Austin, Texas
Service
Blue World Pools Swimming Pool Installation
Reason of review
Bad quality