Blue World Pools Reviews and Complaints
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Ripped off here in south Louisiana. Same thing as everyone else. The salesman came and lied to me over and over about how this better pump had the Ionizer and I would never have to do anything but put 3 gallon of Clorox bleach in it each week. What a crock! So I bought the bigger one. Then I get a call from the finance division telling me my credit is so good I can get the 28' pool for the same price. Of course I did it. By the time the installer got here, summer was almost over. The installer broke my sidewalk and installed my pump too low to the ground. All fittings were permanent. Eventually, from flooding, the pump switch corroded off. I had to cut all the fittings and raise the pump and filter assemble a whole foot! Then, of course reconnect all the pipes. Everything I bought from BWP is marked up at a ridiculous amount! I found all the parts elsewhere for half their price. After paying for a couple of years, I called and learned I still owed a ridiculous amount, at 15.7%. I made a personal loan and paid that bill off quickly. What a rip off! If there is a class action lawsuit, please contact me. I have never been ripped off so badly in my life. All I wanted was a nice pool for my children and grandchildren. All I got is a never-ending nightmare.
Update by user Oct 07, 2019
https://www.forever.com/app/users/joannehall/albums/blue-world-pool/6fl6mdowpmu49vo6aujk7955u
Original review posted by user Oct 07, 2019
Installation begin in August . We’ve been through two installers and two liners and the pool is still leaking. The first installer failed to use the supplied gasket at all. The...Review
Service
Blue World Pools Swimming Pool Installation
Pros
- Pool liner leaking and uneven
Reason of review
Damaged or defective
Loss
$13000
Preferred solution
Full refund
Tags
Most undesirable company. | Blue World Pools review
I bought and paid cash in first week of May 2019 was told installations would be in 3 weeks they came in July. Did not bring sand and used some from field that has been there 2 years. Bottom of pool is uneven and we have major leak. Have called several times only to leave message that is never returned. Sent pictures by email still no response. Have at this time been on hold 45 minutes I think they have forgotten the call. Thinking of getting attorney but after reading these complaints not sure if will help. Not sure what I can do I bought one with what I thought was life time warranty. Can someone help me with and tell this widow what i should do.
Review
Service
Blue World Pools Customer Care
Pros
- Pool liner leaking and uneven
- Except for getting the pool liner fixed
Cons
- Liars from sales to finance to install to service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
Terrible | Blue World Pools review
I’ve had pi 3 years only was able to use it the firs year it leak I had to buy new liner 800. Tim rotten had to replace it to and on top of all that it cost me 1200 for someone to come put it up. I would have been better off buying from Walmart .
Review
Service
Blue World Pools Swimming Pool Installation
Pros
- Pool itself
Cons
- Misleading advertisement
Reason of review
Bad quality
Loss
$8000
Preferred solution
Price reduction
Tags
Lying people | Blue World Pools review from San Antonio, Texas
I sold pools for this company and they constantly claimed they did NOT have the paperwork needed to pay me a commission. People got pools installed,, sometimes 60 days later than anticipate,, but they got pools,,, and this company still insisted no sale had occurred and did not pay me anything... It is not just customers who get "ripped off",, but salesman who follow the Blue World Pool instructions and sales presentation.. I sometimes drove 75 to 100 miles in a day to see 2 or 3 prospective customers and received zero consideration for my time and mileage. They absolutely claimed on two different people that I had not sent in paperwork,, but the people have pools at their homes and have told me I was the only salesperson they ever talked to for BWP.. Don't trust this company.
Review
Service
Blue World Pools Customer Care
Reason of review
Order processing issue
Loss
$2000
Preferred solution
pay me my EARNED commissions
Sean Warren | Blue World Pools review from Garland, Texas
Still waiting for you to return my phone call.
Review
Service
Blue World Pools Customer Care
Reason of review
Poor customer service
Rip off | Blue World Pools review
We purchased our pool around 2014. Was delivered and set up perfectly. Then they were done dealing with us. Never been able to get them to retuen phone calls and they refuse to come fix a broken part on my pump. Their office closed n nearest office is 5 hrs away. They will also say that whatever the problem may be, they will claim its the customers fault and they voided the warranty.
Review
Service
Blue World Pools Customer Care
Reason of review
Poor customer service
Bad place they will rob you | Blue World Pools review from Northeast Cobb, Georgia
I ordered a pool on Friday June 21 2019 but by Monday I realized it was a scam so I called the company and email that I wanted to cancel on June 24 2019 . After I got the run around all that day I wrote a letter got it notarize took it straight to the post office paid $25.00 to get there by 12:00 pm the next day and the are still trying to tell me I owe them for a pool . Please if you are looking for the pool stay away from this company they are CROOKS they will try and wait you out on the three days and then call you telling you they are trying to help you save money on the cancellation fee . That is crazy how much they go out the way to rob people of there hard earn money
Review
Service
Blue World Pools Customer Care
Cons
- Whole thing i stop and should of follow my gut
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Cancel the pool I did what I was supposed to do
Unprofessional staff | Blue World Pools review from Carrollton, Texas
Changed install dates twice so far customer service said and I quote” we have no idea when we can reschedule the install?! Really? I’m holding a check payment in full for their pool. So maybe I’ll call a local pool company instead?!
Review
Service
Blue World Pools Swimming Pool Installation
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Deliver product or service ordered
Shandy and Horrible | Blue World Pools review
horrible experience with honesty. the slip in "we are checking credit" statement that someone can hardly hear is just shady. Filing a complete with BBB.
Review
Service
Blue World Pools Customer Care
Reason of review
not honest
Compare Blue World Pools to
Blue World Pools
905 reviews
VS
Window World
905 reviews
We had them come out and the sales rep never even looked to see if the pool would fit just said it would, we went inside looked at his brochures and he was very pushy in us sighning a contract so we did, then that night we called to cancel after looking into other...
View full review
Review
Service
Blue World Pools Sales Representative
Cons
- Cancellation problems
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Cancel my order with no money paid and no lien and do not put on my credit. My lawyer is waiting
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