Blue World Pools Reviews

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Ripped off here in south Louisiana. Same thing as everyone else. The salesman came and lied to me over and over about how this better pump had the Ionizer and I would never have to do anything but put 3 gallon of Clorox bleach in it each week. What a crock! So I bought...
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3 comments
#2045002

Update: I sold this $15,000 pool for $800!!!!!!! The purchaser had to remove the pool themselves.

It was the best $800 I'd ever taken.

This pool was a great nightmare that I'm so glad to get rid of! DON'T BUY A BLUE WORLD POOL!

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Featured
ID
#1588726 Review #1588726 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Cons
  • Liars from sales to finance to install to service
Reason of review
Poor customer service
Preferred solution
Full refund
Most helpful review

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New Reviewer
Blue World Pools - Completely FURIOUS!!
Blue World Pools - Completely FURIOUS!!
Blue World Pools - Completely FURIOUS!!
Update by user Sep 14, 2020

Company fixed the issue and I have been provided with product replacement. It took some time but Blue World Pools did come and fix EVERY problem with a different installer.

I now love my pool.

I may not have got to enjoy it much this year, but at least now it is level, not leaning, and beautiful and I feel like I will enjoy it for years to come. One of the best things about this pool is the low maintenance..

Original review posted by user Jul 30, 2020
My issues are the same as everyone else's. I have documented my experience with Blue World since the signing of the contract. Before the signing I too had called them inquiring about the $399.00 dollar pool. The salesman came to my house and told me how wonderful their...
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Resolved
ID
#2089341 Review #2089341 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Cons
  • Ionizer
  • No service after the sale
  • Unreliable
Loss
$11400
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Payoff

Customer service was horrible and lady was super rude. Inconsiderate and unprofessional, I will never recommend them

User's recommendation: Would not recommend at all, never have I seen customer service this bad from an account manager.

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ID
#3080852 Review #3080852 is a subjective opinion of poster.
Location
Odessa, Texas
Loss
$7500
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refused a settlement and payoff request

Blue World Pools - Refused a settlement and payoff request
Blue World Pools - Refused a settlement and payoff request
Blue World Pools - Refused a settlement and payoff request
Blue World Pools - Refused a settlement and payoff request
Pool installation started in the summer of 2010, From installation right down to filling it with water was a clustered mess all the way through. It had to be drained and filled three separate times over about a 4 month time frame because of the lack of knowledge of the installation process the two separate installation crews and so called foreman's. Pool is no longer in operating order but the pool company has a lien on my property and home and refuse to settle with me or give me the payoff of my loan and also refusing two attempts by myself to offer a payoff. Their ultimate goal is to foreclose and take the property and my home. Be warned DO NOT DO BUSINESS with this company!!

User's recommendation: Don'T DO BUSINESS with this company!!

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ID
#3035166 Review #3035166 is a subjective opinion of poster.
Cons
  • Too much money for lack of quality and service
  • Customer service
  • Tremendous waste of money
Loss
$15000
Preferred solution
Price reduction
New Reviewer

Payoff

We have been paying on this for several years and only a couple thousand has went to principal we were hoping for a better pay off price and was never told about a second mortgage

User's recommendation: Dont do it.

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ID
#3034517 Review #3034517 is a subjective opinion of poster.
Pros
  • Salt water chemical free
Cons
  • Hard to reach on the phone
  • Liars from sales to finance to install to service
  • Misleading advertisement
Preferred solution
Price reduction
New Reviewer
Bought a 21 ft pool and was asked to be a show pool, which meant I was to get my pool installed immediately. Pol was bought on 6 June 2021, after signing the contract I never heard another word from the company. I had to continue to call to try and find out updates on...
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ID
#2972122 Review #2972122 is a subjective opinion of poster.
Location
Williamsburg, Virginia

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Verified Reviewer
New Reviewer
We purchased a pool back in May, and it started having leak issue 2 weeks into owning, it took almost a month to get anyone out. Then they tightened the drain caps. And said it should be fine, but it started having a second leak. Called again, took 2 weeks for man to...
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ID
#2915581 Review #2915581 is a subjective opinion of poster.
Pros
  • There are no pros with this company
Cons
  • Customer service
  • Lies about cancellation
  • Hard to reach on the phone
Loss
$16000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I purchased this pool for my family, we have 5 kids and 3 grandkids. The saleswoman was great. The pool we got is nice, but the pump that she sold us that supposed to be so good isn't worth the time to put it up. After 1 year, we had to get a replacement, and they told...
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ID
#2869959 Review #2869959 is a subjective opinion of poster.
Pros
  • Safe for family in these trying times
Cons
  • You on your own after you buy it
Preferred solution
Let the company propose a solution
New Reviewer

Dissatisfied

we went thru the process in July it is now september and i have been advised that it will be the end of october before an date can be set to install my pool. so this being said i will be paying on an pool that we will not be able to swim in until next year. i have tried to call but have been on hold over 1 hour each time i have called at this point i will be cancelling and going local

User's recommendation: absolutely will not be recommending.

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ID
#2848769 Review #2848769 is a subjective opinion of poster.
Pros
  • There are no pros with this company
Loss
$1500
Preferred solution
Full refund

Draining pool

Loosing water from day one i try he left the drain open on bottom of pool I can't get this fixed im having to add water for hours every day i paid 5000.00 down and made 2 payment of 314.00 a month can't seen to get this fixed has anyone ever stopped payments ?? If so does this get them on the ball are do they take your home and property for stopping pay...
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ID
#2834092 Review #2834092 is a subjective opinion of poster.
Pros
  • Pool liner leaking and uneven
Loss
$547
Preferred solution
Pool draining stopped are leak loosing water 2 are 3 inches a day
New Reviewer

Don’t! I repeat!!!! Don’t do business with blue world pools

Took off work because a installer called and said they will be here today took down fence and never showed

User's recommendation: Don’t get a pool from blue world pools.

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ID
#2827286 Review #2827286 is a subjective opinion of poster.
Pros
  • There has been no good
Cons
  • Unprofessional
  • Whole thing i stop and should of follow my gut
  • Misleading advertisement
Loss
$300
Preferred solution
Full refund
New Reviewer
Installers never showed up on time, took three days to get it set up. After we filled it, pump plumbing leaks. Called installer a day ago, said they would come out, but they were on another job, They did not come. This is Saturday now and installer said they would be...
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ID
#2819004 Review #2819004 is a subjective opinion of poster.
Loss
$15000
Preferred solution
Full refund
New Reviewer

Asked for a copy of the contract, was told it is $50.00 per page

I called and asked for a copy of our contract, I was then directed to the most condescending *** they could put on the phone, I have never been charged from a reputable business a fee to email copies of a contract, at $50.00 a page, KISS MY ***

User's recommendation: Go somewhere else other than BWP.

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ID
#2816527 Review #2816527 is a subjective opinion of poster.
Cons
  • Customer service
Preferred solution
Apology

Give me a new pump or a new liner from a pool even though it was coming apart to seems

I'm not sure what I need to do regarding my Blue World Pool.. they will not give me a new pump and my liner came apart at the seam... I can't get anywhere on the phone with them I bought the pool and was told by the sales person that it had a lifetime warranty on the parts Now they want me to pay $600 for a pump and $700 for a liner If I just stopped paying them they're probably going to put a lien on my house what should I do? They breached the contract They lied liedlied me me...Ijavenotmissed

User's recommendation: Do Not buy a Blue World Pool.

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1 comment
#2055954

File a complaint to your attorney generals office. I am currently trying to collect enough information on clients that have been scammed by blue world pools to start a class action lawsuit.

If you would like to be a part of this you can email me, Caitlin at caitlinburrows2@***.com. Thank you

ID
#2816472 Review #2816472 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Give me a new pump or a new liner from a pool even though it was coming apart to seems

I'm not sure what I need to do regarding my Blue World Pool.. they will not give me a new pump and my liner came apart at the seam... I can't get anywhere on the phone with them I bought the pool and was told by the sales person that it had a lifetime warranty on the parts Now they want me to pay $700 for a pump and $800 for a liner If I just stopped paying them they're probably going to put a lien on my house what should I do?
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ID
#2816427 Review #2816427 is a subjective opinion of poster.
Location
Montgomery, Texas

Disappointed!!!!!!

From the day I've received my pool I've had problems, so at this point I'm ready to take this company to court because they don't care about nothing except their money..... I am pissed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2813323 Review #2813323 is a subjective opinion of poster.
New Reviewer

They were to install it on Aug 14 it's 8/26 still no pool

they sent a text on the 14 said they would be here on 8/15 no show Showed on the 16th signed papers they put the stuff in the yard their bobcat quit working came back 2 days latter dug up the yard. We had rain for 2 days had a mud hole. Then they took all their tools left everything in the yard it's now 8/26 was suppose to be here again still no one showed up. They do not answer the phone don't
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ID
#2812609 Review #2812609 is a subjective opinion of poster.
Loss
$14
Preferred solution
Let the company propose a solution

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