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1.0
Details
Ripped off here in south Louisiana. Same thing as everyone else. The salesman came and lied to me over and over about how this better pump had the Ionizer and I would never have to do anything but put 3 gallon of Clorox bleach in it each week. What a crock! So I bought...
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1 comment
Anonymous
 #1847868

The financing I agree is ridiculous coming from someone who works in accounting but I did not get financed through them......I got a personal loan from a bank and paid the pool off in full I got pool installed last summer and was so much better than I expected I only had to add 1 gallon of bleach a week sometimes every other and that is all I did all summer my installer was great and professional (the installer is not employed with blue world pools that is all contracted out) the pool itself is GREAT quality and def worth the extra money already saving me on my electric bill and chemicals compared to my old pool.

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Featured
ID
#1588726 Review #1588726 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Cons
  • Liars from sales to finance to install to service
Reason of review
Poor customer service
Preferred solution
Full refund

Blue World Pools - Just bought one

4.2
Details
I love these pools. The are built great and easy to maintain. only wish was 5 feet deep

User's recommendation: yes i recommend.

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ID
#2015281 Review #2015281 is a subjective opinion of poster.
Location
Kissimmee, Florida

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Verified Reviewer

2.2
Details
Blue world pools is a joke. The sales person barely looked at the installation area and said it would be no problem. After looking some complaints up myself i found i had to dig out a large section myself or pay the installer a larger fee directly. When i didn't here...
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ID
#2011849 Review #2011849 is a subjective opinion of poster.
Pros
  • No customer support
Cons
  • Liars from sales to finance to install to service
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Blue World Pools - The pump is leaking since they put it in

Blue World Pools - The pump is leaking since they put it in
They left out screws in pump and its weakening the screws beside it
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ID
#2011817 Review #2011817 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Preferred solution
Let the company propose a solution

Blue World Pools - Can not get in touch with them, no return calls

1.5
Details
They were totally misleading on their product. I called them to service my ionizer they gave me the run around till the warranty ran out then wanted to sell me one when i asked for me before the warranty ran out, refused to send service man out. Then had the guts to send me a card saying it's time to replace my ionizer! Which they said would work for 5 years no chemicals to buy just a gallon of bleach a week. Worked great for 9 months now it's a nightmare can't get them to answer phone much less see a service man Don't buy your pool from Blue world pools. Trying to file a suit against them a lot of going in other states class action but not Florida. BEWARE!!

User's recommendation: Dont buy fom then.

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ID
#2011007 Review #2011007 is a subjective opinion of poster.

Blue World Pools - Equipment

1.0
Details
I called them and ask them to come replace or service it, never heard back from them till warranty ran out then got a letter saying it needed to be replaced and it had to be replaced yearly, we were never told that. But the fact they didn't contact me till the warranty ran out was wrong. They're a total rip off.

User's recommendation: Call another company.

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#2002648 Review #2002648 is a subjective opinion of poster.

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Blue World Pools - Cancellation

1.0
Details
Signed on a Sunday, never told cancellation had to be in writing and never would have been able to get cancellation to them in time being the contract was signed on a Sunday. Talked to several people and they waited to contact me until AFTER the cancellation period was up.

User's recommendation: DO NOT USE.

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ID
#1996960 Review #1996960 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Cons
  • Unhelpful customer service
  • Unreliable
  • Cheats
Preferred solution
Cancel contract

1.0
Details
I brought a pool in may here it is june and I don't have a pool. They have came out to my house more then 5 times and still no pool. I have called and talked to EVERYONE that works for this company. Their customer service is so bad and they have attitudes when we are...
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ID
#1994270 Review #1994270 is a subjective opinion of poster.
Location
Chesapeake, Virginia

Blue World Pools - Questions

2.0
Details
Ask about payments.Have not missed one in 2 years need a few days as just getting back to work. Due to covid 19. Hopefully they won't take it out my account and keep running it through. We'll see.

User's recommendation: Just got answering machine. Hopefully get call back tomorrow but never have.

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ID
#1988351 Review #1988351 is a subjective opinion of poster.
Location
Tampa, Florida

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Verified Reviewer

1.0
Details
bought this pool in 2009 was told life time warranty had to replace2 pool liners top of the pool all the way around which was 850. did it last month which it had rusted and pieces were falling in the pool replaced liner in it at the time had replaced pump last year but...
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ID
#1978379 Review #1978379 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Loss
$5000
Preferred solution
Full refund

Blue World Pools Products and Services Reviews

Product or Service Reviews

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Latest Question

refund

weve had our pool less than 2 years and can not keep it clean right, now our pump motor is broken. 20 thousand dollars was way over priced and not worth it. I'd never recommend you u less you can fix this issue like yesterday!

Blue World Pools Questions

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Verified Reviewer

Blue World Pools - Cancellation

1.0
Details
Run a round with calls. Never the correct department

User's recommendation: Look at permit first before calling.

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ID
#1978343 Review #1978343 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund

1.0
Details

Update by user Jun 07

they will not contact me

Original review posted by user Jun 07

They are over priced April 2014 we purchased a 15x30 oval. They sent the first guy out and we had divots in the liner at the straps under the pool were showing and because they did not put enough sand in the bottom the sand they did use was not...
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ID
#1974110 Review #1974110 is a subjective opinion of poster.
Pros
  • Pool liner leaking and uneven
Cons
  • Liars from sales to finance to install to service
  • No service after the sale
  • Ionizer
Loss
$200
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.0
Details
we purchased a 24 ft. Midline pool in July 2015, and yes with proper care, the pool is sparkling clean, it does need more than just 2 gallons of bleach per week, unlike what the sales rep told us, but that is just like any sales rep, say anything to make the sale.......
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ID
#1966327 Review #1966327 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Blue World Pools Customer Care
Pros
  • Right there for sales call
Cons
  • No service after the sale
Preferred solution
why cant someone answer a simple question how much sand and salt does this pool need?

Blue World Pools - Checking on a pool we ordered3 weeks ago

1.0
Details
I have not been notified if Ive been approved for a pool or not. I would like to know if I need to look at getting a pool with someone else ???

User's recommendation: Slow service.

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ID
#1955060 Review #1955060 is a subjective opinion of poster.
Location
Grand Prairie, Texas

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Verified Reviewer

Blue World Pools - Poor Customer Service

1.0
Details
I called them and asked about getting a new pool installed. They asked for my birthdate and wanted to run a credit report. I asked them why they needed that since I wasn't financing my pool. Their reply was so they would know I am whom I say I am. Never heard that line before, but I allowed it. The representative set up an appointment with an installer to come to my house the next night at 8:30 so my wife and I both could be home. We waited and waited until 9:00 and then I called them back at the number I had talked to the representative. He put me on hold for 20 minutes, so I hung up and called back. This time I got a voicemail. The Worst customer service I have ever had to deal with. we will be looking elsewhere.

User's recommendation: Look Elsewhere.

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ID
#1954369 Review #1954369 is a subjective opinion of poster.
Preferred solution
Let other people know what I went through

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Verified Reviewer

Blue World Pools - Was a total scam
We bought our pool 1.5 years ago paying roughly 20 thousand for a 24 foot round. The man who sold it to us was based out of Waco Texas and was brand new at the job ( he told us he was). He did act as though he was new, however im sure it was all part of the scheme....
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2 comments
Machele
 #1864365

What is the length of the warranty? Look in the materials you received and see what the length of time is and what it covers.

If it is out of warranty, then you have nothing to complain about. Deceptive practices won't work nor will defective equipment---that is covered under any warranty which may or may not have expired. The pool is already in so get whatever it is that broke fixed and enjoy the pool. A pool pump is something that people replace on occasion.

And yes, you probably was taken advantage of.

It happens. Pays to shop around.

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ID
#1931721 Review #1931721 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • Quick to install
Cons
  • Tremendous waste of time
  • Liars from sales to finance to install to service
  • Hard and expensive to maintain
Loss
$20000
Preferred solution
Full refund